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What We Do - TWElectrical - We've got your covered


What We Do

Maintenance Services from TW Electrical.
We offer a full range of maintenance services which can include Parts & Labour and call out charges. The details are as follows:
Bronze Package:

Two site visits per year, to clean and assess equipment. Any equipment that requires replacement or repair will be charged at the current rate, any extra call outs will be charged at £55.00 for the first hour and then £35.00 for every extra hour including travel time, mileage will be charged at 44pence per mile. (Normal cost of this package is 5% of the full cost of original installation).
Silver Package:

Two site visits per year, to clean and assess equipment with unlimited call outs to site as required. No mileage charges but any false call outs will be charged at costs as above. Any equipment that requires replacement or repair will be charged at the current rate.
(Normal cost of this package is 7.5% of the full cost of original installation).
Gold Package:

Two site visits per year, to maintain system with unlimited call outs to site as required. No mileage charges but any false call outs will be charged at costs as above. Any faulty equipment that requires replacement or repair will be replaced free of charge (except for vanalism).
(Normal cost of this package is 15% of the full cost of original installation).
Although the gold package seems expensive there are no extra charges except for false call outs or vandalism. The cost of replacing a dome camera could be as high as £1250.00 and to replace a digital video recorder could be as high as £1800.00.

All packages are for a 12 month period and commence from date of payment.

Weekdays, Emergencies, Nights, Weekend & Bank Holiday Call Outs all provided for – Contact Us for further details and availability.
We offer a Platinum fully comprehensive package for a single yearly fee that will eliminate any call out charges, and include replacement of parts through wear and tear. Our Platinum service includes the above maintenance charges and should you need assistance after opening hours or weekends no extra charges will be incurred. For more information call us or use our Contact Form and send an email.
Platinum service includes Yearly maintenance, camera re-aligns, labour and call out costs. We do not cover any damage caused by neglect or vandalism etc. All prices are plus Vat @ 17.5% and we reserve the right to change quoted prices.